FAQs for fleets
- Where can I get RFID cards?
- Can I use existing RFID cards from other providers?
- Where do I find the UID on my RFID card?
- Can a vehicle have multiple RFID cards?
- Why can't I charge with my RFID card?
FAQs for depot operators
- When is my site visible to and usable by drivers?
- How can I agree bilateral prices?
- How do I change my tariff?
- How can I see who has accepted or terminated an agreement?
- What does “New charging request” mean, and what do I need to do?
General FAQs
- Do I need an ASTAG membership to use ASTAG Charge?
- What does ASTAG charge cost?
- Do I need new hardware?
- How do I contact support?
- Can my company be both a fleet and a depot operator?