Getting started for fleets

In five steps, we guide you through setting up your fleet so that your vehicles can charge at ASTAG charge sites.

1.Prerequisites

If you do not have an account yet, please register first. You can find out how in Registration.

2.Step by step

  1. 1.
    Register or log in.

    This creates your user account, your organisation and your company in one go, as described in the registration article linked above.

  2. 2.
    Then check your company, which was created automatically during registration.

    You can find it under Organisation settings in the Companies tab.

    You only need additional companies if you want to invoice separately.

    Read more in Adjust the organisation structure.

  3. 3.
    Next, create your fleet under Fleets & charging cards, which you will later assign your RFID cards to.

    To find out how, read Create a fleet.

  4. 4.
    Now add an RFID card to the fleet and assign this card to a vehicle.

    You can also enter your existing RFID cards from other providers, so you do not need to order new ones.

    To find out how, read Activate an RFID card or Autocharge.

  5. 5.
    Finally, enter into an agreement, because without an active agreement your fleet cannot charge at other operators' sites.

    To do so, open the site where you want to charge in the Map, click View agreement offer and then Accept agreement. Depending on the depot operator's settings, the agreement takes effect immediately, or the operator reviews your request first.

    As a member of the ASTAG charge community, you also see offers that depot operators have published specifically for Community fleets, with special prices for the community, the community tariffs. Read more in Request an agreement and view its status.

3.Result

Your RFID cards now work at all sites with which you have an active agreement.

4.Note

You need to create a vehicle in a fleet. To find out how, read Add a vehicle.

Your drivers do not need their own account. So that they can use the Driver Web App on their phone, open Fleet manager > Fleets and select your fleet.

On the right-hand side of each vehicle, you will find an app login link that you can send to the driver together with the QR code.

5.Related articles