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FAQs for fleets

  • Where can I get RFID cards?
  • Can I use existing RFID cards from other providers?
  • Where do I find the UID on my RFID card?
  • Can a vehicle have multiple RFID cards?
  • Why can't I charge with my RFID card?
  • What should I do if an RFID card is lost?
  • Can I reactivate a deactivated RFID card?
  • Can I charge with Autocharge instead of an RFID card?
  • Which vehicles can charge via ASTAG charge?
  • Do my drivers need their own account?
  • How do I get an agreement with a site?
  • Can I terminate an agreement?
  • Who sets the charging prices at a site?
  • Do the displayed charging costs include VAT?
  • When and how do I receive my invoice?
  • How do I delete a fleet?

Which vehicles can charge via ASTAG charge?

Trucks of vehicle classes N2 and N3 charge via ASTAG charge, that is, commercial vehicles for goods transport above 3.5 t. Cars and light vans of class N1 are not supported.

If your truck's model is missing from the selection when you create the vehicle, please let us know at support@depotcharge.com so that we can add it.

1.Related articles

  • →Permitted vehicle types
  • →Add a vehicle
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ASTAG Charge

The charging platform for ASTAG members. Charge together. Move forward easily.

Platform

  • For Site Operators
  • For Fleet Operators
  • Why ASTAG Charge

Company

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Operated by

  • Evolve Energy GmbH
  • Franz-Joseph-Strasse 5, 80801 Munich
© 2026 ASTAG Charge | An initiative of ASTAG — Swiss Commercial Vehicle Association