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Help CenterFAQsFAQs for fleets

FAQs for fleets

  • Where can I get RFID cards?
  • Can I use existing RFID cards from other providers?
  • Where do I find the UID on my RFID card?
  • Can a vehicle have multiple RFID cards?
  • Why can't I charge with my RFID card?
  • What should I do if an RFID card is lost?
  • Can I reactivate a deactivated RFID card?
  • Can I charge with Autocharge instead of an RFID card?
  • Which vehicles can charge via ASTAG charge?
  • Do my drivers need their own account?
  • How do I get an agreement with a site?
  • Can I terminate an agreement?
  • Who sets the charging prices at a site?
  • Do the displayed charging costs include VAT?
  • When and how do I receive my invoice?
  • How do I delete a fleet?

How do I delete a fleet?

At present, our support team deletes a fleet for you; you just need to let us know briefly. Write to support@depotcharge.com or use the chat in the Support tab and state the name of the fleet to be deleted.

If you want to keep using the vehicles, support can move them to another fleet beforehand. We usually get back to you within a few minutes, in exceptional cases within a few hours.

1.Related articles

  • →Delete a fleet and move vehicles
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ASTAG Charge

The charging platform for ASTAG members. Charge together. Move forward easily.

Platform

  • For Site Operators
  • For Fleet Operators
  • Why ASTAG Charge

Company

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Operated by

  • Evolve Energy GmbH
  • Franz-Joseph-Strasse 5, 80801 Munich
© 2026 ASTAG Charge | An initiative of ASTAG — Swiss Commercial Vehicle Association