ASTAG Charge
For Site OperatorsFor Fleet OperatorsWhy ASTAG Charge
DEFRITEN
Help CenterRegister now
Help CenterFAQsFAQs for depot operators

FAQs for depot operators

  • When is my site visible to and usable by drivers?
  • How can I agree bilateral prices?
  • How do I change my tariff?
  • How can I see who has accepted or terminated an agreement?
  • What does “New charging request” mean, and what do I need to do?
  • What does ASTAG charge cost for depot operators?
  • When and how do I receive my payout?
  • Do I need to cancel my existing backend?
  • Can I create a site before it is built?
  • Can I specify which fleets can see my site?
  • What happens if my charging station is offline?
  • How do I terminate an agreement with a fleet?

Can I create a site before it is built?

Yes, with Plan site you register a site that does not exist yet. It is given the status Planned, and fleets can already express their interest.

This way you can tell early on whether there is demand before you invest.

1.Related articles

  • →Create a site
Previous articleDo I need to cancel my existing backend?Next article Can I specify which fleets can see my site?

On this page

  • 1.Related articles
Back to top
ASTAG Charge

The charging platform for ASTAG members. Charge together. Move forward easily.

Platform

  • For Site Operators
  • For Fleet Operators
  • Why ASTAG Charge

Company

  • Legal Notice
  • Privacy Policy

Operated by

  • Evolve Energy GmbH
  • Franz-Joseph-Strasse 5, 80801 Munich
© 2026 ASTAG Charge | An initiative of ASTAG — Swiss Commercial Vehicle Association