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Help CenterFAQsFAQs for depot operators

FAQs for depot operators

  • When is my site visible to and usable by drivers?
  • How can I agree bilateral prices?
  • How do I change my tariff?
  • How can I see who has accepted or terminated an agreement?
  • What does “New charging request” mean, and what do I need to do?
  • What does ASTAG charge cost for depot operators?
  • When and how do I receive my payout?
  • Do I need to cancel my existing backend?
  • Can I create a site before it is built?
  • Can I specify which fleets can see my site?
  • What happens if my charging station is offline?
  • How do I terminate an agreement with a fleet?

What does ASTAG charge cost for depot operators?

For depot operators there is neither a base fee nor setup costs. Your price is your net revenue, because the ASTAG charge service fee is charged to the fleet on top and is not deducted from your earnings.

The revenue you see in the portal is therefore always net and does not include the service fee.

1.Related articles

  • →Costs and pricing model
  • →Manage prices and tariffs
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ASTAG Charge

The charging platform for ASTAG members. Charge together. Move forward easily.

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  • Why ASTAG Charge

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